Kiss game Platform Terms and Conditions of Use

1 Acceptance of Terms and Conditions

By accessing, registering for, or using any part of the kiss game platform — including the website at kissgame.onl and the mobile app — you hereby acknowledge that you have read, understood, and agreed to be bound by all terms and conditions contained in this document.

These terms take full effect from the date you register a kiss game account or from the date these terms are updated and you continue using the platform, whichever is earlier. Acceptance of these terms also includes your acceptance of our Privacy Policy, which forms part of this agreement.

2 Eligibility to Register an Account

To register and use kiss game services, you must meet all of the following eligibility requirements:

• You are at least 18 years old or have reached the age of majority under the laws of your country or region of residence, whichever is higher.
• You do not reside in a country or region where the use of online gambling platforms is fully prohibited by local law.
• You are registering solely for yourself and not on behalf of any third party.
• You have never been suspended or banned from using the kiss game platform before.
• You have full legal capacity to enter into a binding agreement.

3 Account Registration and User Responsibilities

Each user is only permitted to hold one account only at kiss game. Holding multiple accounts is strictly prohibited and may result in all associated accounts being suspended and balances withheld pending investigation.

During registration, you agree to:

• Providing true, accurate, current, and complete information on the registration form.
• Updating your account information whenever any changes to your personal details occur.
• Keeping your account password confidential and not sharing your login credentials with anyone.
• Notifying kiss game immediately if you suspect your account has been accessed without authorisation.
• Completing the identity verification (KYC) process when requested by kiss game.

Kiss game reserves the right to request identity verification documents at any time to ensure account security and comply with legal requirements. Documents typically required include a copy of your ID card, bank statement, or proof of current address.

4 Deposits, Withdrawals and Financial Transactions

Kiss game offers a variety of secure and integrated payment methods for the convenience of Malaysia players, including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, and USDT.

Regarding Deposits:

• All deposits must be made using a payment method registered in your own name. Deposits from third-party accounts are not permitted.
• Minimum and maximum deposit limits are subject to your chosen payment method and account level.
• Kiss game is not responsible for any delays caused by third parties such as banks or eWallet providers.

Regarding Withdrawals:

• All withdrawals will be processed to the bank account or digital wallet that has been registered and verified in your name.
• Withdrawals via DuitNow are typically processed within 15 minutes on business days.
• Before the first withdrawal is approved, the KYC process must be fully completed.
• Kiss game reserves the right to place a hold on withdrawals for security or compliance review purposes for no more than 5 business days, except in cases of fraud investigation.
• Any withdrawal attempt suspected of involving money laundering will be reported to the relevant authorities.

5 Bonuses, Promotions and Wagering Requirements

Kiss game offers a wide range of bonuses and promotions to both new and existing members. All bonuses are subject to wagering requirements as stated in their respective promotional terms.

• Bonuses cannot be withdrawn directly until the wagering requirements have been fully met.
• Every promotion has a set validity period; unused bonuses will expire automatically after that period.
• It is strictly prohibited to abuse the bonus system through unfair wagering methods or the use of multiple accounts to repeatedly claim bonuses.
• Kiss game reserves the right to void bonuses and withhold related funds if bonus abuse is detected.
• Each player is entitled to each type of bonus once only, unless stated otherwise in the relevant promotion's terms.
• Referral bonuses will only be credited once the referred member completes full registration and meets the specified minimum deposit requirement.

6 Game Rules and Result Accuracy

All games available on the kiss game platform use a Random Number Generator (RNG) system that has been independently verified by internationally recognised certification bodies. This ensures every game outcome is truly random and fair for all players, with no manipulation of any kind.

• Game results displayed on your screen are final and cannot be disputed solely on the grounds of dissatisfaction.
• In the event of a technical disruption during a game session, kiss game will return the bet amount to your account balance based on stored system records.
• Bets that have been confirmed and recorded by the system cannot be cancelled by the player.
• Any technical errors or incorrect displays resulting from software malfunction will be investigated and resolved based on accurate server log data.
• Minimum and maximum betting limits for each game are set by the game provider and kiss game, and are subject to change without prior notice.

Kiss game partners with world-class game providers to ensure the quality and fairness of every game offered. All games undergo independent testing before being published on our platform.

7 Acceptable Player Conduct

Kiss game is committed to maintaining a safe, fair, and enjoyable gaming environment for all members. The following conduct is therefore strictly prohibited on our platform:

• Using automated software, bots, artificial intelligence tools, or any automated method to play or interact with the platform.
• Colluding with other players to manipulate game outcomes (collusion).
• Exploiting any bugs or technical vulnerabilities in the system for unfair advantage.
• Threatening, harassing, or abusing kiss game customer support staff.
• Uploading or distributing offensive, harassing, or rights-infringing content through the kiss game platform.
• Performing any action intended to circumvent, damage, or interfere with the kiss game security systems.

8 Data Security and Privacy

Kiss game uses 256-bit SSL encryption technology to protect all information transmitted between your device and our servers. We take our responsibility to safeguard every member's personal data seriously.

• Your personal information is collected and processed in accordance with the kiss game Privacy Policy, which forms part of this agreement.
• Kiss game will not sell, transfer, or disclose your personal information to third parties without your consent, except as stated in the Privacy Policy or as required by law.
• You are solely responsible for maintaining the security of your device and login credentials.
• Please check Privacy Policy for complete details on how we handle your data.

9 Account Suspension, Closure, and Restriction

Kiss game reserves the right to suspend, restrict, or close any user's account under the following circumstances:

• Violation of any terms and conditions in this document.
• False, inaccurate, or misleading registration information.
• Suspicion or evidence of fraud, money laundering, or other illegal activity.
• Multiple account ownership by the same individual.
• Account closure requests initiated by the player, including self-exclusion requests under the responsible gaming program.
• Instructions from the relevant authorities or regulatory bodies.

If your account is suspended on suspicion of fraud, an investigation will be conducted within 14 business days. If no evidence of fraud is found, your account will be reinstated and your balance fully restored.

10 Disclaimer of Liability and Limitation of Responsibility

Kiss game provides its services on an "as is" and "as available" basis. While we strive to ensure the platform operates without interruption, we cannot guarantee that the service will always be free from technical disruptions, delays, or errors.

• Kiss game is not responsible for any losses arising from unfavourable game outcomes, which form part of the gambling risk you voluntarily accept.
• Kiss game is not liable for any loss of funds or data caused by technical failures beyond our control, including internet disruptions, third-party server failures, or natural disasters.
• You acknowledge that gambling carries real financial risk and that you play at your own risk.
• The maximum liability of kiss game under any circumstances shall not exceed the total amount you deposited in the 30 days prior to the claim arising.

11 Amendment and Updates to Terms and Conditions

Kiss game reserves the right to amend, update, or replace any part of these terms and conditions at any time in response to operational needs, legal changes, or platform improvements.

• Any material changes to these terms will be communicated to members via their registered email or in-app notification at least 7 days before the changes take effect.
• Continued use of the kiss game platform after the effective date of any amendment constitutes your acceptance of the updated terms.
• If you disagree with the amendments, you must stop using the platform and contact us to close your account before the amendments take effect.
• The last updated date shown at the top of this document is the official effective date of the latest amendment.

12 Contact Us for Further Enquiries

If you have any questions, concerns, or complaints regarding these terms and conditions or the use of the kiss game platform in general, our team is ready to assist you through the following channels:

• Live Chat: Available on the kiss game app, 24 hours a day, 7 days a week.
• Support Email: [email protected]
• FAQ: Visit the page FAQ for answers to our most frequently asked questions.

We are committed to responding to every enquiry within 24 business hours. For formal complaints requiring a more thorough review, the response period is within 5 business days.